Help Center

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Help Center

General

General

Check here for anything not directly related to AP or AR

FAQ

How to Reset Your Fidesic Password

How to add a new user

I need help, How can I get assistance?

How to deactivate or reactivate a user

How to Sign up as a Delegate

How to Sign Up As a Customer

How do I customize my Help Center?

How to enable two-factor authentication (2FA) on your Fidesic Login

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Dynamics GP Integration

Unable to Connect to Fidesic Through GP

Fidesic GP Module Installation Guide

“You Don’t have security privileges to open this window. Contact your System administrator for assistance.”

“You are using an old version of the Fidesic eInvoice and ePay Module.”

Full Fidesic Uninstall

Error - "unable to instantiate the fidesic object. please make sure that the dlls are registered"

How to Point the Fidesic GP Module to our Staging Environment (testing)

"Privilege Error" or "unable to find a table" on initial Launch of Dynamics GP

Capturing GP Error Log for Troubleshooting

How to View API Keys Within Fidesic

Key segment not found

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Announcements

Improved AP Background Sync

Reset Payment Receipts for Export to GP.

The NEW Fidesic - Built From the Ground Up to Make Your Back Office Processes Easier

Admin

Manage Your Customer Account Center Account (Name, Phone, Login Email)

PGP Key Renewal for Fidesic Host-to-Host

How to Install Fidesic From a chunk file in GP

Manage Roles

Merge Accounts

Bank Account

Import Files

Export Files

Bank Account

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