Unable to View PDF Files

If you are trying to view an invoice and getting an error that says "Unable to display PDF file. Download instead", this guide may help fix the problem.

First, let's see if the issue is specific to Fidesic or if it is any PDFs in your browser. Check the following link and see if you are able to view the PDF file.

https://libguides.umgc.edu/pdf

If this link does not display the PDF, it sounds like the issue is with your browser. If you are using Google Chrome, navigate to your browser settings and check if you can "Open PDFs in Chrome". This needs to be enabled in order for Chrome to display PDFs on the webpage.

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There can be other reasons why PDFs may not display. If you are continuing to run into issues with viewing PDFs, please let us know and we'd be happy to help!