A "hard refresh" may be necessary to apply updates if your browser is caching any older data.
A hard refresh clears your browser cache for a specific page, which forces it to load the most recent version of that page. This could include new scripts, styles or features.
Please note: Clicking the "Refresh" arrow on your browser is not a hard refresh. Here's how you can clear your cache through a hard refresh on your preferred browser:
Google Chrome
- Windows: hold down Ctrl and then press F5 on your keyboard
- Mac: hold down Cmd + Shift and then press R on your keyboard
Firefox
- Windows: hold down Ctrl and then press F5 on your keyboard
- Mac: hold down Cmd + Shift and then press R on your keyboard
Safari (Mac)
- Go to Safari > Empty Cache, or hit Option + Cmd + E
Internet Explorer/Microsoft Edge (Windows)
- Hold down Ctrl and then press F5 on your keyboard